Information about COVID-19

Important information about our services

In the face of the spread of COVID-19

We want to provide you with the best possible service

For this reason, whatever your policy, we offer you the following exclusive services:

Facilities for bill payment

We offer the option to extend the payment period for pending bills. We remind you that you can pay your bills by direct debit or by card payment.

Telephone medical advice

During the state of alarm you will have access to a 24-hour medical consultation service on freephone (+34) 900 369 369, which will remain operative as long as the health crisis lasts.

Your policies continue to offer you coverage

The provisions resulting from death due to coronavirus are covered by the life insurance policies.

We continue to provide you with service in the event of a claim

Our repair specialists are carrying out urgent actions and repairs, provided that the authorities allow access to the property.

Exclusive NorteHispana COVID-19 services

Our priority is to protect your health and safety

We remain at your disposal for anything you need. You can contact us through the following channels:

Call us

Contact us through our customer service line (+34) 935 126 111

To your mediator

You can contact your mediator preferably by email and/or telephone.