Home assistance
Enjoy a team of qualified professionals who will come to your home in the event of an accident. 24 hours a day, 365 days a year.
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We guarantee the enjoyment of your home with peace of mind
Our Home insurance allows you to enjoy your home with complete peace of mind, protecting both the building and the contents of your home against any unforeseen incidents. It also includes a telephone medical guidance service, a 'handyman' service and home assistance and repair services. Complete protection designed to protect your family's peace of mind.
Your home will be protected thanks to the coverage of our Home insurance. It works when you need it most in the most usual types of incidents.
Enjoy a team of qualified professionals who will come to your home in the event of an accident. 24 hours a day, 365 days a year.
A home improvement professional will be responsible for repairs and maintenance work in your home.
We take care of the repair of mechanical, electrical and electronic faults.
You will have a medical team at your disposal on the other end of the phone 24 hours a day, 365 days a year.
We send a qualified technician to your home to repair your gas or butane boiler.
Veterinary consultations, civil liability, theft or loss, etc. Your dog or cat will also be protected thanks to our home insurance.
In the event of the loss or theft of the keys to your home, we will take care of changing the lock.
We can solve your computer needs in situ or remotely.
These are some of the main types of coverage of our home insurance, offering you and your loved ones peace of mind.
The Home insurance offers you protection against the following unforeseen circumstances:
The Home insurance covers the costs derived from unforeseen circumstances, such as:
Legal advice and support with the following cover:
By calling (+34) 900 369 369 you will be able to contact a medical team that will answer your medical and social questions (adoption centres, care for the elderly, etc.). 24 hours a day, 365 days a year.
In the event of an unforeseen event, you can call (+34) 935 12 61 11 to request the sending of qualified professionals to your home to make the necessary repairs. We will take care of the call out charge and labour costs. The work carried out has a 3-month guarantee.
On (+34) 935 12 61 11 you can request a home improvement expert to visit your home to carry out a job. It includes annual assistance of up to 3 hours. The work carried out has a 6-month guarantee.
Enjoy telephone and remote 24/7 Helpdesk support for incidents related to home computers, software and digital technology. By contacting nortehispana.soporte.com or by calling (+34) 933 961 029.
Thanks to this service you will be covered against a breakdown in your gas or butane boiler. Includes the callout service of a qualified technician and up to two hours of labour.
A professional will come to your home to repair appliances between 2 and 10 years old. It includes the call out and 3 hours of labour. You can request this service 24 hours a day, 365 days a year, by calling (+34) 935 12 61 11
We also offer you a series of optional covers that guarantee greater protection, always adapting to the particular characteristics of your home. This is the case, for example, for solar panel glass breakage or environmental civil liability.
Every property has some characteristics and uses that determine the premium of the final insurance. These are factors that have an influence on the cost of your home insurance with us.
The year of construction of your property, as well as the materials used will affect your home insurance premium.
Is your property fitted with security bars, reinforced doors or an alarm system? These factors can also influence the insurance premium.
The fact that your home is centrally-located, in an urban centre, in the suburbs or on a residential estate will also affect the price of the insurance premium.
Since it is a comprehensive home insurance policy, its range of coverage is wide and includes fire, explosion, theft, robbery outside the home, breakages, water, civil liability, lock replacement due to theft or loss of keys, etc.
The Computer assistance service helps solve queries and incidents regarding your PC by calling 93 396 10 29 or via the internet at the following link:
http://nortehispana.soporte.com/
It also includes other services, such as a yearly computer check-up, smartphone locking and geolocation, parental control, tracking and elimination of personal information on the internet, purchasing advice, etc.
Garden reconstruction and replacement of refrigerated foodstuffs.
The calculation includes all insurable goods, whether structure or contents, for the price that it would cost us to recover or replace them as new. To do this, an inventory of the home is performed and a subsequent valuation. Objects of special value are excluded from this calculation, such as artwork, collections, jewels, etc., which need to be valued separately.
Yes, you just need to expressly declare this in the insurance contract.
The maximum insured value is €150,000 for damages and €300,000 for losses.
This home insurance provides a telephone medical guidance service, home assistance and repair service as well as additional guarantees.
We have designed our home insurance so that you are always covered for any unforeseen circumstances but these are the guarantees that differentiate us.
More than 100 branches and 2,500 agents at your service so that in the event of a disaster you are never alone. 24 hours a day, 7 days a week, 365 days a year.
NorteHispana has earned the confidence of more than one million insured persons who have placed their trust in us.
Because your pet is also part of your family, you will have civil liability cover for any incidents that may arise.