Legal advice helpline

A courtesy service for all our customers

Legal advice helpline

For being a NorteHispana Seguros customer, you have a legal team at your disposal to consult by telephone on any legal or personal matters affecting your personal or family life.

For being insured by NorteHispana Seguros

You will be able to use this courtesy service, regardless of which insurance you have taken out with us.

24 hours a day, 365 days a year.

Request this courtesy service by calling 935 12 61 11

What does this courtesy service include?

Enquiries related to the death of a person

We offer legal advice for obtaining documents, such as:

Proof of Life of the successors of the Insured party.
Marriage certificate from the Ecclesiastical Archive.
Civil Partnership Registry certificate.
The will of the deceased Insured party.
Official registry entries.

Similarly, it will also be possible to make legal enquiries over the phone on:

Processing inheritances with a will, inheritances without a will, acceptance or renunciation of inheritances and asset inventory.
Fiscal matters regarding Inheritance tax.

Legal advice

Our team will answer any questions by telephone about:

Procedures regarding collecting pensions, rights and benefits from insurance and financial products contracted by the insured party.
Subrogation in property rental contracts as the lessor, tenant or usufructuary of the property, and the administrative steps to be made for subrogation by the successors.
Steps to be taken during accident claims.
Your rights regarding:
- A residential rental contract.
- Defective products or repairs.
- Owners association.
- Loss of luggage at the airport.
- The public administration.
- The construction company of your home in the event of building defects.
- Improper billing from utility supply contracts: water, gas, electricity or telephone.
- Employment contract: salary, geographical mobility, schedule, holidays, etc.

Administrative claims in insurance contracts.

In the event of death or disability of the insured party and in favour of the injured heirs, claims are guaranteed for breach of contract by other private insurers derived from personal insurance policies, for the purpose of giving effect to the rights that generally derive from personal insurance policies, whose benefits are derived from the occurrence of the event.

The procedure is only guaranteed via administrative channels, legal channels being excluded.

Administrative claim for Social Security benefits

In the event of the death or disability of the insured party and in favour of the beneficiaries, we will accompany you in claiming benefits for widowhood, orphanhood and permanent disability from the National Social Security Institute or other responsible bodies.

The procedure is only guaranteed via administrative channels, legal channels being excluded. The maximum limit for fees and expenses is €3,000.

Death management

In the event of the insured party's death, the following documents are guaranteed to be obtained in favour of the beneficiaries:

Certificate of last will.
Death certificate.
Birth certificate.
Marriage certificate